Report, if you have a problem with this page“ Customer Romance does not just happen; neither is it dependent on just providing product or service for customers, nor is it a puzzling set of practices. Rather, it occurs as a result of a deliberate, thoughtful plan of action. Companies that are known to provide the best customer experiences have philosophies that guide them to take actions their competitors do not even dream of. ”
J. N. HALM
From : CUSTOMER ROMANCE: A New Feel of Customer Service
