It can be rough going to maintain both composure.... : Quote by Danielle Ofri

“ It can be rough going to maintain both composure and empathy in these situations, but a doctor's failure to do that is probably the number one reason why patients feel dissatisfied with their physicians and end up doctor-shopping endlessly. ”

Danielle Ofri
  • From : What Doctors Feel: How Emotions Affect the Practice of Medicine
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