Report, if you have a problem with this page“ Now let’s look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn a challenge into a triumph. Through active listening, they demonstrate that your satisfaction is their top priority. They not only seek to solve your problem, but they are dedicated to re-earning your trust, your respect, and keeping your business. ”
Susan C. Young
From : The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
